We offer a two-year warranty. Please see terms and condition for more information. 

For any return requests, before returning any article, please fill out the return request form by clicking here. Our Customer Service team will provide you further instructions. The returned item needs to be intact, undamaged, unused, packed and returned in its original packaging.

Please note, the following items cannot be returned:

  • Items purchased from other sellers than www.shop.contrinex.com
  • Items which have been altered or modified in any way not explicitly authorized by Contrinex AG.  
  • Items damaged due to the buyer’s error or negligence.